Case study overview
Radius Medical Group
Radius Medical, part of the integrated Radius Health Group, launched their new medical centre at Botany Junction.
Having traditionally bought & re-branded established practices & having no recent experience with new interior fit-outs, Radius needed professional design advice to assist them with their own fit-out & to coordinate their sub-tenants' requirements.
With two Boards & Banks to satisfy, setting up a greenfields site with no customer base meant keeping a tight construction budget was paramount for the financial success of the centre. With a budget of $ 750,000 & a Q.S. estimate of over a $ 1,000,000, taken from conceptual architectural layouts, we were introduced to Radius by Broadway Developments to review the budget estimates & refine the design.
Radius Medical General Manager, Cherie Buchanan, said if we hadn't got the price down to our target budget, we would have flagged the project. Malcolm & Sumner's expertise was the link to making the deal work.'
'Malcolm & Sumner nailed it for us - in that we could do the project within budget, providing practical & cost effective solutions. They were a good bridge between the parties, representing our interests vis-a-vis the developer throughout the project & providing the practical & technical information that Broadway needed."
'I appreciated Diane's attention to detail & had great confidence that what she suggested would provide the best solution. M & S working drawings were of a professional standard & provided the level of detail required for consent & construction".
'It was a case of - we didn't know what we didn't know. Diane was pleasant & eager to listen. She heard what we were saying. M & S gave us peace of mind, providing the expertise that made the difference. They took on the role to manage the process, taking a huge weight of responsibility off my shoulders."
'Because we were in the process of undergoing a brand change, we hadn't appreciated the full impact of re-branding and what it entailed. Diane pointed out that a Corporate look isn't just about signage; it's about a total corporate identity. This led us to appoint M & S to develop a complete interior corporate scheme which we can implement throughout all our NZ medical centre facilities."
'Having someone to source, order & receive furniture on site worked really well for us. We were able to concentrate on setting up our systems and getting the facility ready to receive customers."
'Malcolm & Sumner have an ability to plan ahead & provided us a facility which was designed to accommodate future growth. Future-proofing has enabled us to expand our services when we can afford them to meet the demands of our growing client base."
'It's all about creating a team & working together for the success of the project. Everybody wins. After working so closely for so long, you start to feel like part of a family. It's not just about being a long term client but becoming friends."
Cherie Buchanan, (Former) General Manager P: (09) 353 2047
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