Te Papa 

Tai Awatea | Knowledge Net is a bi-lingual multimedia database that provides in-depth information about collection items and related topics within long-term exhibitions at the Museum of New Zealand Te Papa Tongarewa (Te Papa).

Te Papa had specific requirements for an exhibition kiosk that were not met by any existing kiosk product.

A customised design solution was required.

To develop a new design and prototype for a kiosk to house computer hardware displaying Te Papa's multimedia collections and exhibitions database, Tai Awatea | Knowledge Net.

Key requirements:

1) A generic design solution - one that can be integrated within the different environments of individual exhibitions.

2) Units must be accessible by all visitors irrespective of age, height, visual or auditory impairment.

3) Finishes and fixtures must be easy to maintain and clean, and must not present any hazards to users.

4) Seating must be provided. The seating option must be ergonomically sound and provide access for all visitors, including wheelchair access.

5) Design of the unit must incorporate the need to distribute audio.

6) All units will be touch-screen operated.

7) Standard Te Papa technical components to be accommodated: computer processor unit, 19" touch screen, touch screen controller, speakers and amplifier, power supply, multi-box, external USB port, volume control, cooling fan.

8)Reflect the core brand values of Tai Awatea | Knowledge Net - fully bilingual, friendly to use, exploratory, informative, credible and animated.

The final solution is an integrated, elegant and complete product.

The brand values of Tai Awatea | Knowledge Net are successfully conveyed through the use of translucent materials that revealed the components beneath, to create a sense of discovery.

Key features of the kiosk include:

1) The use of highly finished but durable surfaces.

2) Individual components can be removed for refurbishment or replacement.

3) The integration of a smooth, hydraulic lifting arm. This enables visitors to easily adjust the angle of the screen to suit their own height and comfort level. Visitors have the flexibility of viewing the screen in a seated or standing position.

4) A single lock that allows the front panel to be removed for easy access.

5) Good ventilation for computer hardware.

6) Internal cable management to ensure ease of service.

7) Compliance with relevant New Zealand Safety Standards.

With only a short production run required, 3D CAD was used with its direct output to CNC milling and laser cutting, vacuum forming, and silicone casting.

Visitors can now access in-depth information about exhibit items, via the kiosk, in an exhibition context.

Consideration in the design process was given to the need for the overall unit to be appreciated 3-dimensionally.

Consequently this provides flexibility in the placement of the kiosk within a particular space.

The overall aesthetic remains unique and identifiable to Tai Awatea | Knowledge Net. This has resulted in increased awareness of the resource and has also helped to make a distinction from other wayfinding kiosks.

The kiosk offers visitors a high level of comfort and flexibility irrespective of their height, age and any visual or auditory impairment.

The material components are hardwearing and allow for easy maintenance and safe use.

This exhibition kiosk has great visual appeal, making it approachable to visitors while also generating curiosity and interest.

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